Lok Adalats are a government-run alternative dispute redressal mechanism, where pretrial or post trial pending disputes are settled amicably. COVID-19 lockdown brought to halt the Lok Adalat hearings which are traditionally conducted in-person in regional court premises. Quickly digitising the process and adapting to ODR, online Lok Adalats were vastly successful. Over 350 courts across 37 districts in Rajasthan were able to settle 33,546 matters, crossing a total settlement amount of INR 270 crores. In Delhi, 8112 cases related to money/debt recovery, motor vehicle and electricity disputes were settled at an aggregate of INR 46 crores.
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